RecallAlert ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our mobile application.
Information We Collect
Automatically Collected Information
Device Information: Device type, operating system version, and unique device identifiers (only collected if you opt into push notifications)
Usage Data: App features used, crash reports, performance metrics
User-Selected Information
State Selection: If you choose to enable state-level filtering, you manually select your state(s) of interest. We do not automatically collect or track your location.
Information You Provide
Scan History: Photos and data from product scans you perform
Saved Recalls: Recalls you bookmark or save for later reference
Notification Preferences: Categories and types of recalls you want to be notified about
Feedback: Any feedback or support requests you submit
How We Use Your Information
Provide and improve our recall checking and notification services
Personalize your experience based on your preferences
Send relevant product recall notifications
Analyze app usage to improve features and performance
Respond to your support requests and feedback
Ensure the security and proper functioning of our app
Information Sharing
We do not sell, trade, or otherwise transfer your personal information to third parties, except:
Service Providers: Trusted third-party services that help us operate our app (cloud storage, analytics, push notifications)
Legal Requirements: When required by law or to protect our rights and safety
Business Transfers: In connection with a merger, sale, or transfer of our business
Data Storage and Security
Your data is stored securely using industry-standard encryption
We use Supabase for backend services with SOC 2 compliance
Local data on your device is protected by iOS security features
We implement appropriate technical and organizational measures to protect your data
Your Rights and Choices
Access: Request access to your personal data
Correction: Request correction of inaccurate data
Deletion: Request deletion of your data (subject to legal requirements)
Opt-out: Disable notifications or location services at any time
Data Export: Export your saved data (premium feature)
Children's Privacy
Our app is not intended for children under 13. We do not knowingly collect personal information from children under 13. If we discover we have collected such information, we will delete it immediately.
Camera and Photo Access
RecallAlert requests camera and photo library access to:
Scan product images for recall checking
Allow you to select photos from your library for analysis
These permissions are only used for product scanning features. When you scan a product image, the image is sent to OpenAI's API for object identification to help determine what product you're scanning. Images are not stored on our servers after processing is complete.
Push Notifications
We send push notifications about product recalls only with your explicit consent. You can:
Choose notification preferences in the app settings
Disable notifications at any time in iOS Settings
Select specific categories of recalls to be notified about
Third-Party Services
Our app integrates with the following third-party services:
Supabase: Database and backend services
Apple App Store: In-app purchases and subscriptions
Apple Push Notification Service: Push notifications (only if you opt in)
OpenAI API: Product image identification during scanning (images are processed but not stored by us)
International Data Transfers
Your data may be processed and stored in countries other than your own. We ensure appropriate safeguards are in place for such transfers.
Data Retention
Scan history: Retained on your device only until you delete it
Saved recalls: Retained on your device only until you remove them
Usage analytics: Aggregated and anonymized after 12 months
Account data: Retained for as long as your account is active
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by:
Posting the new Privacy Policy in the app
Updating the "Last Updated" date
Sending a notification for material changes
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us: